Returns & Refunds
Our hassle-free return policy ensures your satisfaction.
30
Days to return
Free
Return shipping
100%
Refund guarantee
How to Return an Item
1
Initiate Return
Go to your orders in the dashboard and click "Return Item" within 30 days of purchase.
2
Get Return Label
Select the reason for return and print your shipping label.
3
Ship Your Item
Pack your item securely and use the provided label to ship it back to us.
4
Inspection
We inspect your return within 3-5 business days of receipt.
5
Refund Issued
Refund is processed to your original payment method within 5-7 business days.
Valid Return Reasons
✓Item doesn't fit
✓Color/pattern not as expected
✓Item arrived damaged
✓Item is defective
✓Wrong item received
✓Changed my mind
✓Item quality not as described
Items That Cannot Be Returned
✕Clearance and final sale items
✕Items marked as "Non-returnable"
✕Used or damaged swimwear and lingerie
✕Items without original tags attached
✕Items purchased over 30 days ago
✕Personalized or customized items
Return Conditions
To be eligible for a return, items must:
- Be unused and in original condition
- Have all original tags attached
- Include original packaging when possible
- Be returned within 30 days of purchase
- Have a valid return label